1 Introduction
LULLS ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2 Information We Collect
We collect information you provide directly to us, including:
- Full name, email address, shipping address, and phone number when placing an order
- Payment information processed securely through our payment processor — we do not store full card numbers
- Account login credentials if you create an account
- Communications you send us including support requests and survey responses
We also collect information automatically when you visit our site, including:
- IP address, browser type, operating system, and referring URLs
- Pages viewed, time spent on pages, links clicked, and browsing behavior
- Cookie and tracking pixel data for advertising and analytics purposes
3 How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders and send related communications including confirmations and shipping updates
- Respond to your comments, questions, and customer service requests
- Send promotional communications if you have opted in — you may opt out at any time
- Improve our website, products, and overall customer experience
- Comply with legal obligations and enforce our terms
- Detect and prevent fraudulent transactions and abuse
4 Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers who assist in operating our website and business including payment processors, shipping carriers, email platforms, and analytics providers — each bound by confidentiality obligations
- Law enforcement or government authorities when required by applicable law or to protect the rights and safety of LULLS or others
- A successor entity in the event of a merger, acquisition, or sale of assets, in which case you will be notified
5 Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to operate our site, remember your preferences, and deliver targeted advertising through platforms including Meta and Google. You may control cookie preferences through your browser settings. Disabling cookies may affect certain site functionality.
6 Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.
7 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
8 Your Rights
Depending on your location you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information subject to certain legal limitations
- Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
- For California residents: the right to know, delete, and opt out of sale under the CCPA
To exercise any of these rights contact us at lulls.customercare@gmail.com.
9 Children's Privacy
Our products and website are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information please contact us immediately.
10 Security
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of internet transmission is 100 percent secure and we cannot guarantee absolute security.
11 Changes to This Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the date at the top of this page. Continued use of our site following any changes constitutes your acceptance of the revised policy.
12 Contact Us
If you have questions about this Privacy Policy please contact us at: